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The "Insieme" psychological counselling service is free of charge and is aimed at all students, PhD students and postgraduate students at the University of Genoa. It works by appointment and guarantees the confidentiality of personal data and respect for privacy
The service is run by a team of psychologists and psychotherapists who are experts in problems concerning young adults in general and in learning processes. You can find here the Linee guida del Servizio Counseling "Insieme"

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Aims of the Counselling Service

The overall aim of counselling is to improve the wellbeing of students at our University and to prevent and alleviate their psychological distress and psychosocial maladjustment, by offeringthe opportunity to find a space where they can be listened to and supported in relation to personal crises that cause psychological distress and interfere with their studies (e.g. doubts or uncertainties regarding their personal and emotional abilities, difficulties in relationships with other students or with lecturers, the need to refine their study methods, etc.). 

The programme focuses on the following specific objectives:

  • deepening self-awareness,
  • raising awareness of personal resources, both emotional and cognitive,
  • supporting processes of change,
  • effective coping with situations of personal, relational or academic difficulty.

The ‘Insieme’ psychological counselling service is not intended as an urgent or emergency service.

How the ‘Insieme’ Counselling Service works

Individual counselling is a type of brief, focused psychological intervention that usually comprises five sessions at regular intervals – either weekly or fortnightly – plus a final follow-up session - a follow-up session after approximately three months. 
An integral part of the programme is the completion by students of questionnaires to assess its effectiveness. 
The programmes take place both in person and remotely, always in compliance with safety and privacy measures.
Sessions can be conducted in Italian and in English.

Next steps: 

  • confirmation of receipt of the request via email, followed by a telephone call from the service (the call will be from a private number or via the Teams platform) to arrange the initial intake interview;
  • initial intake interview, lasting approximately 30 minutes, held online via the Teams platform, aimed at further exploring the request, signing the informed consent form and completing the intake questionnaires;
  • five sessions with the assigned professional, lasting 45–60 minutes, to conclude the programme and complete the programme evaluation questionnaires;
  • a follow-up interview three months after completion and completion of the follow-up questionnaire.

At certain times of the year, there are a large number of requests; therefore, you may be placed on a waiting list. 
If you have any doubts as to whether your request has actually been sent, or for information regarding waiting times, you can email counseling@unige.it

For organisational reasons, please note that if a student fails to attend a booked appointment on two consecutive occasions, they will lose their priority for appointments and will need to submit a new request to be seen.
As an alternative and/or to complement the individual counselling programme, small-group programmes for managing anxiety and stress are launched periodically. 
To find out more and register for the group programme, go to the page Group counselling programme

Professional staff

The staff of the service is made up of external psychologists and psychotherapists, lecturers and researchers from the Department of Education Sciences (DiSFor) with appropriate training in psychology and regular registration with the Order of Psychologists, and administrative staff from the university's career service and inclusion service.

Headquarters

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