On 18th, 21st and 25th April and on 1st and 2nd May 2025, the activities of front desk, virtual desk and call center, together with the e-mail reply service, are suspended due to National Holidays or scheduled closing of the offices of the University. Call centre 010 209 51525: Mondays, Wednesdays and Fridays from 9.00 a.m. to 11.00 a.m.In-person counter: Tuesdays from 9.00 a.m. to 1.00 p.m., via appointmentVirtual counter (remote): Mondays, Wednesdays and Fridays from 11 a.m. to 1 p.m. and Tuesdays from 2 p.m. to 4.30 p.m. (the student will be contacted by staff at the telephone number indicated in the request). Please note that the service is not available in the case of telephone numbers with a foreign prefix (only Italian fixed or mobile telephone numbers). It is also not possible to use a call via TeamsBADGE RECOVERY: Thursdays: 9 a.m. - 12 p.m. in person at the offices in Piazza della Nunziata 6 - GenoaBook an appointment hereEmail services are carried out from Monday to Friday during staff working hours The Welcome Office Sector offers a free accommodation search service, assistance in obtaining the residence permit and the tax code, and information on:health carebank accountbus passuniversity canteenscost of living For further information on these topics you can also consult the Study in ItalyInternational students can attend Italian language courses organised by the University of Genoa. The courses are differentiated according to the initial level of knowledge, which is verified by an entrance test. Erasmus students are offered the pick up service: you will be met at the airport or at the station by colleagues from the student association GEG Gruppo Erasmus Genova who will accompany you to the hostel or to the university. During your stay, the GEG organises visits, trips and evenings of entertainment.International students can now benefit from a dedicated psychological counseling service. Further information is available on the following flyers: "Long flyer psichological counseling" and "Short flyer psychological counseling"The sector also provides support for the reception procedure for non-EU researchers. More information can be found on the page Welcome non-EU researchers for research periods longer than 3 months If you are an international student and/or with a qualification obtained abroad and you are interested in enrolling at the University of Genoa for a Bachelor's or Master's degree course or alternatively you would like information on how to obtain the equivalence of a foreign qualification, please refer to the information on International Enrolment ContactsWelcome OfficePiazza della Nunziata 6 16124 Genova GE+39 010 209 51525sass@unige.it
