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Call centre 010 209 51525: Mondays, Wednesdays and Fridays from 9.00 a.m. to 11.00 a.m.
In-person counter: Tuesdays from 9.00 a.m. to 1.00 p.m., via appointment
Virtual counter (remote): Mondays, Wednesdays and Fridays from 11 a.m. to 1 p.m. and Tuesdays from 2 p.m. to 4.30 p.m. (the student will be contacted by staff at the telephone number indicated in the request). Please note that the service is not available in the case of telephone numbers with a foreign prefix (only Italian fixed or mobile telephone numbers). It is also not possible to use a call via Teams
BADGE RECOVERY: Thursdays: 9 a.m. - 12 p.m. in person at the offices in Piazza della Nunziata 6 - Genoa

Book an appointment here
Email services are carried out  from Monday to Friday during staff working hours    

 The Welcome Office Sector offers a free accommodation search service, assistance in obtaining the residence permit and the tax code, and information on:

 

For further information on these topics you can also consult the Study in Italy

International students can attend Italian language courses organised by the University of Genoa. The courses are differentiated according to the initial level of knowledge, which is verified by an entrance test. 
Erasmus students are offered the pick up service: you will be met at the airport or at the station by colleagues from the student association GEG Gruppo Erasmus Genova who will accompany you to the hostel or to the university.        
During your stay, the GEG organises visits, trips and evenings of entertainment.

The sector also provides support for the reception procedure for non-EU researchers.  
More information can be found on the page Welcome non-EU researchers for research periods longer than 3 months

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Contacts

Last update 07/10/2024