Description The service is aimed at orienting students in the labour market and promoting their employment. The service provides support through training courses, thematic workshops, one-to-one meetings with professional counsellors, an online platform for matching job supply and demand, and recruitment meetings with companies.StakeholdersStudents, students and their families, the social and productive systemGroups of peopleStudents, graduates.Methods of deliveryThe service is provided by the Didactics, Student Services, Orientation and Internationalisation Area, which also coordinates the additional activities of Schools and Departments.The service is accessible through the channels of the relevant offices during the hours indicated on the relevant pages. Performance Outgoing guidance and placement Office of referenceLearning area, student services, guidance and internationalisationLearning, career service and inclusion serviceJob Orientation and Placement ServiceResponsible personAlessandra OltoliniWebsitehttps://unige.it/lavoro Quality Indicators and Standards Indicators IndicatorsIndicatorsValueAccessibilityChannels available to access the servicePhysical access Telephone E- mail PEC Microsoft Teams Web siteAccessibilityPhysical accessmail PEC Microsoft Teams WebsiteTimescaleMaximum response time for taking up email requests2 working days Average service delivery time7 working daysTransparencyMode of publication of useful informationPublication in a timely manner on the websiteEffectivenessUser satisfaction (1/6 scale)4,05 Service quality levels provided with regard to the effective accessibility of services for people with disabilities The web pages dedicated to the service have a level of conformity with WCAG 2.1 or WCAG 2.0 requirements as indicated in the relative declaration of conformity of the site.If you have problems accessing the building at Piazza della Nunziata 6, you can report it to the concierge at the contact details indicated on the Edifici.To report an architectural barrier preventing access to a University building, fill in the form on the page Ateneo accessibile.. Complaints Complaint modalities Any reports or complaints may be addressed directly to the head of the office to which the report is addressed, at Ufficio Relazioni con il Pubblico (URP), to the University Guarantor, according to the indications given on the page Participating in quality - reports and complaints. Rights that users with disabilities can demand Specific services, aids and adaptations made available for the inclusion of students with disabilities or DSAs may be requested in the manner indicated on the Disability and DSA page.Any problems encountered by students with disabilities or DSAs may be reported to the Disability and DSA Support Services Sector.The recipients of the service can lodge a complaint with the Administration in the same way as for the other types.In the absence of a response from the Administration, it is always possible to forward a report to the Digital Ombudsman for digital services or to the National Authority for the Rights of Persons with Disabilities for architectural or sensory barriers. Back to the main page of the Service Charter
