Students with health documentation that does not refer to a disability certificate, ex lege 104/1992 certification or DSA diagnosis may contact the Department, which will provide them with information on their needs.For further information, please send your request by filling out the online form Information on Special Educational Needs (BES) Want more information? Contact us! Opening hours and contact details Check the office opening hours, telephone and e-mail addresses and find out where we are. Make an appointment Fill in the form to schedule an interview with the Sector. FAQ Do you need more information on services, diagnostic certification or other details? Check out the most common FAQs!.