HUMAN RELATIONS AT THE WORK SITE

HUMAN RELATIONS AT THE WORK SITE

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iten
Code
67829
ACADEMIC YEAR
2019/2020
CREDITS
3 credits during the 1st year of 9285 Health Professions of Rehabilitation Sciences (LM/SNT2) GENOVA
SCIENTIFIC DISCIPLINARY SECTOR
M-PSI/06
LANGUAGE
Italian
TEACHING LOCATION
GENOVA (Health Professions of Rehabilitation Sciences)
semester
2° Semester
modules
This unit is a module of:
Teaching materials

AIMS AND CONTENT

AIMS AND LEARNING OUTCOMES

The course offers a key to understanding the main dimensions of interpersonal relationships, with particular attention to the professional context.

The Course provides knowledge and skills in reading the relational and communicative processes, with particular reference to the interactions proper to the professional field (relations with users and colleagues)

Teaching methods

The training path is divided into a theoretical part and in active exercise spaces among the participants

SYLLABUS/CONTENT

The following topics will be covered within the course:
• the social interaction;
• the development of interpersonal behavior;
• the relational perspectives within the professional context;
• the role and professional identity in the relationship with the patient;
• the helping relationship: characteristics and objectives;
• communication skills in the professional context;
• group work in a professional context.

RECOMMENDED READING/BIBLIOGRAPHY

Recommended texts:
  • Argyle, M. (1974), La comunicazione non verbale, tr.it. Laterza, Bari.
  • Bertani B., Manetti M. (a cura di) (2007), Psicologia dei gruppi, Franco Angeli, Milano.
  • Birkenbihl, V. (1998), Segnali del corpo, Franco Angeli, Milano.
  • Carkhuff, R. (1987) The art of helping, Human Resource Development Press (tr.it. L’arte di aiutare, Erickson, Trento, 1987).
  • Ekman, P. (1989), I volti della menzogna, tr.it. Giunti-Barbera, Firenze.
  • Giannelli, M.T. (2006), Comunicare in modo etico, Raffaello Cortina Editore, Milano.
  • Leone G., Mazzara B.M., Sarrica M. (2013), La psicologia sociale. Processi mentali, comunicazione e cultura, Editori Laterza, Bari.
  • Morris, D. (1977), L'uomo e i suoi gesti, tr.it. Mondadori, Milano
  • Moja E., Vegni E. (2000) La visita medica centrata sul paziente, Cortina, Milano.
  • Mucchielli, R. (1983) L’entretien de face à face dans la relation d’aide, Les Editions ESF (tr. it. Apprendere il counseling, Erickson Trento, 1987).
  • Quaglino G.P., Casagrande S., Castellano A. (1992) Gruppo di lavoro, lavoro di gruppo, Cortina, Milano.
  • Watzlawick P., Beavin J.H., Jackson D.D. (1967) Pragmatic of human communication, Norton & Co., New York (tr.it. Pragmatica della comunicazione umana, Astrolabio, Roma, 1971).
  • Zani B., Selleri P., David D. (1994) La comunicazione, NIS, Roma.

Other texts may be indicated during the course. Students will also be able to use the materials provided by the teacher during the lessons.

TEACHERS AND EXAM BOARD

Ricevimento: To have an appointment with the teacher you have to sent an e-mail at: Anna.Zunino@unige.it The teacher receives students at the DISFOR (IV floor, room 4A6)

Exam Board

DANILO SCOTTO (President)

SUSANNA FADDA

PAOLO DURANDO

ANNA ZUNINO

LESSONS

Teaching methods

The training path is divided into a theoretical part and in active exercise spaces among the participants

LESSONS START

As per the didactic calendar

ORARI

L'orario di tutti gli insegnamenti è consultabile su EasyAcademy.

Vedi anche:

HUMAN RELATIONS AT THE WORK SITE

EXAMS

Exam description

The exam consists of an assessment of the knowledge through a written paper, based  on readings and topics explored during the course.

Assessment methods

The exam allows the student to verify the achievement of the expected learning outcomes. It will be evaluate the ability to present the theoretical knowledge acquired.
The evaluation is based on criteria of relevance and completeness of the contents in relation to the explored topics.